Aerial view of yachts anchored inside the Tobago Cays reef with a small green island
Crew & Guest

Charter Support — Turn-Around to Departure

Turn-around, guest greet, itinerary bookings and weekly reset — designed for the charter calendar.

  • Turn-around provisioning and laundry
  • Pre-charter cabin flowers and welcome setup
  • Itinerary booked end-to-end
  • Daily check-in with chief stew & captain

Charter weeks are tight. Turnarounds happen on any day of the week, not just Saturday — we work to whatever rhythm your calendar sets: guest greet timed to the flight, itinerary already booked, restaurant reservations confirmed, and a lead agent and the wider team owning the week.

What turn-around includes

  • Departing-guest disembark and onward transfer
  • Guest customs and immigration clearances
  • Crew laundry, uniform press, provisioning top-up
  • Cabin reset, flowers, fruit, welcome aboard setup
  • Day workers for deep clean, wash-down and interior support
  • Last-minute errands, courier runs and shore-side fixes
  • Pre-arrival guest contact and preference confirmation
  • Arriving-guest airside greet and transfer to gangway

FAQ

Can you provide back-to-back charter support?
Yes — many of our charter yachts run our turn-around package on every changeover day through the season, whichever day of the week it falls on.

Guides on this topic

Written by our agents from what actually happens on the dock.

Group brand
SVG VIP Transfers

Airside greet, luggage handling and onward transfer by car, helicopter or fast-ferry — for owners, guests and crew.

Group brand
SVG Crew Portal

Crew accommodation, day rooms, transport and shoreside support — built around dock-out, hand-over and crew change.

Group brand
SIPS — Specialist Yacht Provisioning

Premium provisioning and dock delivery across St Vincent, Bequia, Canouan and Union Island.

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